Your bills & usage
View your bill, check your consumption, and keep track of your account.
Your electricity service.
Closer to home.
Understand your bill, stay informed about interruptions, and reach COTELCO from wherever you are.
Check service status View planned interruptionsService advisories
Stay informed about planned interruptions and other updates.
Report a concern
Submit a report about a power interruption or other concern.
A clearer picture of
your electricity account.
Your electricity bill shows the details of your monthly charges. Explore your bill, track your usage, and manage your account online—quickly and easily.
COTELCOCotabato Electric Cooperative, Inc.
| Description | Amount (₱) |
|---|---|
| Generation charge | 2,365.12 |
| Transmission charge | 724.58 |
| Distribution charge | 1,143.20 |
| Other charges | 320.10 |
| Value added tax (VAT) | 545.32 |
| Total amount due | 5,098.32 |
Understand what you owe
See your charges and latest bill in one place.
Know how much you use
Follow your monthly electricity consumption.
Keep track of your concerns
Submit a report and check available updates.
One community.
A coordinated team.
Consumer reports help COTELCO teams review concerns, coordinate field work, and keep records connected.
-
You submit
a concern -
COTELCO reviews
and coordinates -
You check
available updates
Your account,
wherever you are.
Try the Android demo apps on your phone.
Consumer, Field Operations and Surveyor.
App Store and Google Play releases: coming soon
A little help
getting started.
What do I need to create an account?
You need three items found on your printed physical bill: your COTELCO account number, your meter serial number, and the total amount due on your latest bill. These verify your service connection. Next, enter the one-time code sent to your email and set your password. You can then sign in to view your bills, usage, and service updates.
Can I check service updates without signing in?
Yes. Anyone can view published outage status and scheduled maintenance notices through our public status pages without logging in or creating an account.
How do I report a power interruption?
After signing into your consumer account, use the report action to describe the problem, confirm your address, and attach a photo if available. Reports can be saved on this device while offline. Reopen the app with an internet connection to allow saved reports to sync. Responses depend on verified conditions, safety protocols, and crew availability.
Can I use the portal on my phone?
Yes. The portal is fully responsive in modern mobile web browsers. On supported browsers, you can also install it to your home screen as a Progressive Web App (PWA) for convenient one-tap access.